Bugsnag Bot

Bugsnag Bot for RingCentral

Bugsnag Bot for RingCentral helps users stay on top of important errors, projects (including their releases), collaborators (including comments), and more without having to leave their RingCentral app work environment. Configure Bugsnag notifications to be delivered directly to your teams and projects. Team members can then respond by fixing, snoozing, and commenting directly within your teams and projects.

Features

1. Receive real-time notifications for errors, projects (new releases and spikes in errors), and collaborators (comments and error state changes).
2. Receive notifications directly or choose to have them automatically posted to a team or project you choose.
3. Receive notifications on any or all devices you choose—computer, tablet, smartphone, etc.
4. Respond to notifications by fixing, snoozing, and/or commenting on errors and projects directly within the team.

Benefits

Productive team collaboration

Do your work in one application. Bugsnag for RingCentral reduces the need for users to switch between multiple applications while working in the RingCentral team messaging app. You can even respond to notifications by fixing, snoozing, and/or commenting on errors and projects directly from the RingCentral team messaging app.

Reduce email overload

Stop sending notifications to email. Bugsnag for RingCentral improves the user experience by dramatically reducing the number of emails being sent and received.

Keep better records

Keep track of projects, errors, and collaboration in your team messaging app workspace online as opposed to spreading it across multiple email message threads.

Installation instructions

Prerequisite:

To make use of this add-in, one needs to have permission for Bugsnag project webhook settings.

Ask your RingCentral administrator to install this bot into your RingCentral account, then invite the bot into the team that you want to receive Bugsnag activity.

Steps:

1 . Click "Install Bot" below the logo, if bot is not already installed.

2 . Then add the bot to the team which you want notifications delivered.

During this initial installation process, you can choose a team to add the bot directly to

After installation, you can click "Add to a chat" button below the logo to directly install the bot to another team

Or navigate to your team and invite the bot into the team

3 . The bot will announce itself to the team with a short getting started guide message upon being added into the team.

4 . Click "Subscribe" button on the getting started guide message or send a message to "@bot_name subscribe" in the team

5 . The bot will send you a guide message for setup your Bugsnag project to connect with this bot.

After you finish the setup in Bugsnag project settings, you can receive Bugsnag project events in the team. If you want to use actions button at the event message, the bot will ask you to provide Bugsnag personal token.

RingCentral Labs

RingCentral Labs is a program that lets RingCentral engineers, platform product managers and other employees share RingCentral apps they've created with the customer community. RingCentral Labs apps are free to use, but are not official products, and should be considered community projects - these apps are not officially tested or documented. For help on any RingCentral Labs app please use the feedback link on the bottom left of each posted card and include your email address - RingCentral support is not yet available for these applications.