Tray Platform for BT Cloud Work
Connect your cloud communications with all major enterprise software tools using a drag-and-drop tool.
Tray.io App Integration with BT Cloud Work
Tray.io is a next-generation integration platform supporting over 60 different enterprise software tools. Seamlessly connect BT Cloud Work with all your tools, and syncing key call and SMS data to the place it matters most.
CRMsync - pass BT Cloud Work data to CRMs like ProsperWorks and Salesforce, to provide context for sales and customer reps on customers.
Alerting - automatically receive smart alerts when SMS messages are sent or received.
Integrations aren’t isn't one size fits all. The Tray.io builder allows you to be flexible with your integrations, so you can tailor them to support the way you work!
The Tray visual workflow builder puts the power of the RingCentral API at your fingertips. Retrieve data on call logs and SMS messages, and listen in real-time for message events.
You must have an active BT Cloud Work and Tray.io account.
Latest Chrome or Firefox browser.
App Scope and Permissions
When authorized, this app will be granted the following permissions:
|Edit Accounts||View and update account information, create, update and delete user extensions|
|Read Messages||View message store data, including SMS, fax, voicemail, etc.|
|Read Presence||View user presence status|
|Read Accounts||View user account information, e.g. name, business name, and contact info|
|Team Messaging||Post messages, as well as view, edit and delete Team Messaging related data|
|Read Call Log||View user call log records|
|Read Call Recording||Download call recording content and media|
|Webhook Subscriptions||Manage and subscribe to webhook notifications|
|Glip||Deprecated: TeamMessaging permission should be used instead|