Theta Lake app logo
Theta Lake for BT Cloud Work
by Theta Lake
PREMIER PARTNER

AI-based compliance for chat, SMS, fax, voice, and video. Including capture, compliant archiving, eDiscovery, and data leakage detection.

ALSO AVAILABLE FOR

These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.

Frontier + RingCentral
RingCentral for Symphony
RingCentral mit 1&1 Connected Calls
RingCentral mit ecotel
RingCentral mit Telekom
Unify Office by RingCentral

ThetaLake for BT Cloud Work

Long-term Archiving + Third-party Archive Integrations/Connector 

  1. Comprehensive Capture for RingCentral MVP: Messaging, SMS, Faxes, Voice and Audio Conferencing, BT Cloud Work Video, and BT Cloud Work Meetings 
  2. Secure, WORM-compliant archive: Theta Lake is a SOC 2 Type 2-certified, 17a-4 compliant archive. Apply rule-based retention policies on all RingCentral communications. 
  3. Email Archive Integration/Connector: Send content to your existing archive of record, including integrations into ZL Technologies, Veritas Enterprise Vault, Global Relay, Smarsh, Proofpoint, Mimecast, Microsoft O365 Archive, and more. 
  4. Industry Analyst & Customer Validation: Industry Analyst & Customer Validation: Gartner Peer Insights Reviews; Forrester Now Tech: Information Archiving Q1 2021; Best Compliance & RegTech Awards 
  5. Cloud Storage Integration/Connector: Copy of communications can be stored in the customer’s Azure, AWS, or preferred cloud storage location 
  6. Rich eDiscovery/Search capabilities: Theta Lake offers robust eDiscovery capabilities across hundreds of search filters and metadata, as well as free-form text search on voice (audio transcript), text on screen (PowerPoint/webcams), chat (documents/messages), SMS, faxes 
  7. Native Format Capture and Storage: BT Cloud Work communications are stored in native formats of audio, video, and chat. Messages, files, documents, images, GIFs, and reactions are captured and stored in native format across the conversation history. Easily go back days, weeks, and months across messaging and SMS conversations to understand the full context. 
  8. Legal Hold Case Management: Apply legal-holds to content to extend retention periods and give select access to the legal team and external auditors 
  9. Easily Export Raw Data: Export original content to cloud storage environment, with the ability to export voice transcripts and recording analysis 

Secure Platform Trusted by Customers with a Global Footprint 

  1. SOC 2, Type 2 certified data centers: Demonstrate Theta Lake’s commitment to security and privacy of captured content 
  2. ISO 27001 & HIPAA: Theta Lake’s controls are mapped and aligned to the ISO 27001 and HIPAA security frameworks 
  3. STAR3 Architecture: Secure in Transit, Architecture, Rest, Redaction, and Removal 
  4. Global Footprint: Data centers in the US, Canada, UK, EU, and Australia to address data residency concerns

Automated Supervision and Data Leakage Detection 

  1. AI-based risk detection and prioritization: AI-based risk detection and prioritization: Detect risks within what was said, shown on screen, shared, or written across all RingCentral content. Over 75 built-in policies using NLP and ML surface regulatory, corporate compliance, and conduct risks in a dedicated review space, with the added option to create custom detections. 
  2. Data Leakage Detection: Data Leakage Detection: Detects the sharing of confidential or sensitive data, personal information, and more within chat or presented in video conferences. Apply redaction to recordings with PII or PCI. 
  3. Improve compliance, reduce risk: Identify misconduct and ensure employees are meeting quality standards as well as prevent leakage of sensitive information. 
  4. Customizable workflows and reports: Customizable workflows and reports: Using AI to power insights and automation, Theta Lake offers customizable workflows to efficiently scale the compliance review and supervision process for any sized organization. 

Try it for free! Theta Lake is proud to offer free, advanced archiving, eDiscovery, and content review for BT Cloud Work MVP customers. Enjoy 30-day free retention in SOC2 Type 2-compliant storage, purpose-built for efficient business preservation and supervision of all BT Cloud Work MVP communications. Learn more

Requirements 

Must have an active Theta Lake account 

Support 

  1. support@thetalake.com 
  2. Submit a support request