Tenfold Next Generation CTI integrates your system with Salesforce & MS Dynamics so your teams can have better conversations.
Key features-
Benefits-
Tenfold for BT Cloud Work works with Salesforce and Microsoft Dynamics seamlessly so you immediately benefit without the need to change your current IT infrastructure.
Eliminate inefficient tasks that plague many client-facing teams. With Tenfold for BT Cloud Work, sales, support, and service teams use their time to focus on customers and prospects instead of spending a chunk of their day performing administrative tasks.
Tenfold for BT Cloud Work arms your sales, support, and service teams with contextual customer information for each call so they can provide the best customer experience.
Make the most informed business decisions as Tenfold for BT Cloud Work logs all call data into Salesforce or Microsoft Dynamics, increasing data integrity and data volume without needing to rely on personnel to manually log the details of each customer interaction.