Bring the convenience and flexibility of BT Cloud Work's cloud-based phone system directly into your SugarCRM workflow.
Bring the convenience and flexibility of BT Cloud Work's cloud-based phone system directly into your SugarCRM workflow, enhancing productivity while providing valuable new tools for your team. Click-to-dial functionality makes it simple to instantly call any number in your SugarCRM database. Incoming calls are automatically matched with existing records, displaying relevant details instantly. This cloud-based application requires no additional software. All you need is an active internet connection and a web browser.
When authorized, this app will be granted the following permissions:
|Read Messages||View message store data, including SMS, fax, voicemail, etc.|
|Read Presence||View user presence status|
|Read Accounts||View user account information, e.g. name, business name, and contact info|
|Ring Out||Perform two-legged ring out phone calls|
|Webhook Subscriptions||Manage and subscribe to webhook notifications|