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AI to Automate QA and Provide Speech Analytics
AI to Automate QA and Provide Speech Analytics
by StataPile Inc

AI that automates QA and provides speech analytics for every call

ALSO AVAILABLE FOR

These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.

Frontier + RingCentral
RingCentral for Symphony
RingCentral mit 1&1 Connected Calls
RingCentral mit ecotel
RingCentral mit Telekom
Unify Office by RingCentral

AI Automation and Speech Analytics App Integration with RingCentral

Artificial intelligence for organizations that handle customer service and sales calls, chats, and text messages. Replace manual scoring or keyword spotting with AI that scores every call.

  1. Integrate with BT Cloud Work.
  2. Analyze every phone call to determine how well agents follow procedures and to monitor the results of calls.
  3. Automatically receive feedback/reporting.

Visit https://statapile.com/?utm_source=ringcentral to learn how to get started now.

Requirements

  1. BT Cloud Work for StataPile is available for BT Cloud Work Premium, Enterprise, and Contact Center Customers
  2. You must have an active StataPile Account
  3. Supported browsers include: ChromeTM 30 (or later), Firefox® 25 (or later), Safari® 6.0.5 (or later), and Internet Explorer® 10 (or later)

App Scope and Permissions

When authorized, this app will be granted the following permissions:

PermissionDescription
Read AccountsView user account information, e.g. name, business name, and contact info
Read Call LogView user call log records
Read Call RecordingDownload call recording content and media