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ServiceNow for BT Cloud Work
by RingCentral

ServiceNow empowers employees to communicate efficiently without leaving the team messaging app.

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ServiceNow for BT Cloud Phone App

This integration will post a message to the team messaging conversation of your choice from any ServiceNow business rule script. Use business rule event-driven scripts to invoke web services, change field values, modify date formats, and more!

Why ServiceNow for RingCentral app?

Productive team collaboration

Quickly and easily share ServiceNow updates with any team or direct message conversation within the team messaging app.


Streamlined workflows

Receive post notifications any time a ServiceNow business script rule is triggered and tag co-workers directly from within the team messaging app, consolidating your work environment into a single view.


Reduce email and app overload

Pull updates into the team messaging app instead of receiving multiple notification emails from ServiceNow.


Original release date: 2017-03-21

Requirements

N/A