Achieve better collaborative CRM experience of communicating over calls & log them automatically with this Salesmate integration.
BT Cloud Work for Salesmate allows you to improve your sales cycle and productivity. Now you can help your sales reps save their precious time that was previously wasted in searching phone numbers and manually logging calls. This integration helps you to make, receive, and log calls directly from your Salesmate CRM. Click-to-call helps you avoid misdialing of numbers and the activity reports help you evaluate your team's efficiency.
Click-to-call phone numbers eliminate misdialing and speed up the communication process.
Existing Salesmate call records are instantly available at the time of incoming calls, giving the caller the details of previous communications and other insights.
Quickly take notes during the call and save them with a click of a button.
Quickly schedule next follow-up call with a single click.
Get better insights about activities and calls done by your sales reps by auto logging your calls and their outcomes directly inside Salesmate.
Use any BT Cloud Work -enabled device: your desk phone, the BT Cloud Work mobile app, or BT Cloud Work for Desktop.
To learn how to configure BT Cloud Work integration with Salesmate, refer our support article here.
To use Salesmate BT Cloud Work integration you will need:
For Windows 7 (or later):
For Mac OS X® 10.8 Mountain Lion (or later):
When authorized, this app will be granted the following permissions:
|Read Presence||View user presence status|
|Read Accounts||View user account information, e.g. name, business name, and contact info|
|Read Call Log||View user call log records|
|Read Call Recording||Download call recording content and media|
|Webhook Subscriptions||Manage and subscribe to webhook notifications|