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Nuclei SMS Archiving
Compliance Archiving for BT Cloud Work SMS.
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ALSO AVAILABLE FOR
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Nuclei SMS Archiving for RingCentral
Overview
Nuclei provides BT Cloud Work customers with the ability to automatically export, enrich, and archive all SMS communications taking place within RingCentral, including:
- SMS Messages
- MMS Messages
- Message Attachments
As a first step, the "Nuclei for RingCentral SMS" app must be authorized from RingCentral App Gallery. Afterwards, Nuclei will automatically export RingCentral SMS content into your existing compliance archive.
Prerequisites
- RingCentral Enhanced Business SMS
- RingCentral High Volume SMS
- Authorization of Nuclei archiving app
BT Cloud Work
The following types of BT Cloud Work events are supported for archiving:
- SMS Messages
- MMS Messages
- Message Attachments
SMS / MMS Messages
The following types of metadata are supported for each message:
- Message ID
- Type
- Creation Time
- Priority
- Direction
- Subject
- Conversation ID
- Message Status
- Message Attachments
The following types of metadata are also supported for each internal message participant:
- Name
- Phone Number
- Location
The following types of metadata are also supported for each external message participant:
- Phone Number
AI Services
The following Nuclei AI Services are supported with this integration:
- Automatic Translation
- Automatic Classification
Supported Archives
The following archiving destinations are supported for BT Cloud Work Archiving:
- Dell EMC SourceOne
- Global Relay Archive
- Mimecast Cloud Archive
- Proofpoint Enterprise Archive
- Smarsh Digital Safe
- Smarsh Enterprise Archive
- Smarsh Professional Archive
- Veritas Enterprise Vault
- ZL Unified Archive
More Information
For more information on Compliance Archiving for BT Cloud Work and for a demonstration of related capabilities please contact Nuclei's sales team at [email protected].