Nuclei SMS Archiving
Compliance Archiving for BT Cloud Work SMS.
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ALSO AVAILABLE FOR
- RingCentral
- AT&T Office@Hand
- Avaya Cloud Office
- RingCentral with Verizon
- TELUS Business Connect
- Unify Office
- Vodafone Business UC
These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.
Nuclei SMS Archiving for RingCentral
Overview
Nuclei provides BT Cloud Work customers with the ability to automatically export, enrich, and archive all SMS communications taking place within RingCentral, including:
- SMS Messages
- MMS Messages
- Message Attachments
As a first step, the "Nuclei for RingCentral SMS" app must be authorized from RingCentral App Gallery. Afterwards, Nuclei will automatically export RingCentral SMS content into your existing compliance archive.
Prerequisites
- RingCentral Enhanced Business SMS
- RingCentral High Volume SMS
- Authorization of Nuclei archiving app
BT Cloud Work
The following types of BT Cloud Work events are supported for archiving:
- SMS Messages
- MMS Messages
- Message Attachments
SMS / MMS Messages
The following types of metadata are supported for each message:
- Message ID
- Type
- Creation Time
- Priority
- Direction
- Subject
- Conversation ID
- Message Status
- Message Attachments
The following types of metadata are also supported for each internal message participant:
- Name
- Phone Number
- Location
The following types of metadata are also supported for each external message participant:
- Phone Number
AI Services
The following Nuclei AI Services are supported with this integration:
- Automatic Translation
- Automatic Classification
Supported Archives
The following archiving destinations are supported for BT Cloud Work Archiving:
- Dell EMC SourceOne
- Global Relay Archive
- Mimecast Cloud Archive
- Proofpoint Enterprise Archive
- Smarsh Digital Safe
- Smarsh Enterprise Archive
- Smarsh Professional Archive
- Veritas Enterprise Vault
- ZL Unified Archive
More Information
For more information on Compliance Archiving for BT Cloud Work and for a demonstration of related capabilities please contact Nuclei's sales team at [email protected].