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Notifications+ for BT Cloud Work
Notifications+ for BT Cloud Work
by RingCentral Professional Services

Notifications+ allows you to configure notifications for inbound and outbound call events on your cloud communications account.

ALSO AVAILABLE FOR

These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.

Frontier + RingCentral
RingCentral for Symphony
RingCentral mit 1&1 Connected Calls
RingCentral mit ecotel
RingCentral mit Telekom
Unify Office by RingCentral

Notifications app integration for BT Cloud Work

Notifications+allows you to configure notifications for inbound and outbound call events on your BT Cloud Work® account. Notifications are customizable and delivered in real-time via SMS, email, webhook or BT Cloud Work Team Messaging. A summary of available features includes:

  1. Alerts when sensitive or inappropriate numbers are called from your account, including who placed the call.
  2. Know who called for help and where they are in the event of an emergency.
  3. Customizable notification triggers, message content and delivery options.
  4. Bulk orchestration of notifications and settings.
  5. Simulation mode to test notifications without needing to actually trigger them.

Requirements

Chrome or Firefox web browser and a BT Cloud Work® account.

Logging In

Log in to Notifications+using your BT Cloud Work® credentials at the following URL:

<code>https://notificationsplus.ps.ringcentral.com</code>

New accounts automatically receive a free 14-day trial period upon first login. After the trial period expires, you must contact your Account Executive or Sales Representative to purchase a subscription for your account.

Getting Started

To get started building your first notification visit the docs.

App Scope and Permissions

When authorized, this app will be granted the following permissions:

PermissionDescription
Edit AccountsView and update account information, create, update and delete user extensions
Read PresenceView user presence status
Read AccountsView user account information, e.g. name, business name, and contact info
Telephony SessionsControl advanced telephony session features
SMSSend and receive SMS/MMS messages
Team MessagingPost messages, as well as view, edit and delete Team Messaging related data
Voicemail BroadcastingBroadcast voicemail messages
Read Call LogView user call log records
Webhook SubscriptionsManage and subscribe to webhook notifications
GlipDeprecated: TeamMessaging permission should be used instead