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BT Cloud Work for Microsoft Teams
by RingCentral Integration Team

Make calls with this intuitive dialer and manage your meetings directly from your message textbox or with quick bot commands.

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BT Cloud Work for Microsoft Teams app integration

BT Cloud Work for Microsoft Teams brings robust, enterprise-grade communications and collaboration capabilities to the Teams app.

With the Microsoft Office 365 integration installed, users can make BT Cloud Work voice calls, send SMS', and initiate BT Cloud Work Meetings in Teams. With the BT Cloud Work Microsoft Teams native bot, users can leverage the bot to post-meeting and audio conference call details into any conversation and initiate outbound calls. Streamline workflows and work more productively with BT Cloud Work for Microsoft Teams.

Features

  1. Set BT Cloud Work as the default for all communications (calls, SMS messages, meetings.)
  2. Easily initiate calls out of Microsoft Teams using BT Cloud Work from within a chat on desktop and web or via the Chrome extension.
  3. Make and receive calls, send and receive business SMS, and post-meeting details directly from Microsoft Teams from the web interface.

BT Cloud Work for Microsoft Teams Bot

Simply @ mention the BT Cloud Work bot in a Teams conversation to bring up a host of functions including:

  1. BT Cloud Work Call - Posts BT Cloud Work Conference call dial-in and access code. Users have the ability to click to join the call from the conversation and access global dial-in numbers if needed.
  2. BT Cloud Work Meet - Posts BT Cloud Work Video ID and dial-in number. Users have the ability to click to join the meeting from the conversation and access global dial-in numbers if needed.
  3. BT Cloud Work Help - Brings back the BT Cloud Work Bot menu and lists bot commands.
  4. BT Cloud Work Logout - Successfully logs a user out of their BT Cloud Work account.

Requirements

  1. Supports Teams desktop and web app.
  2. Available for BT Cloud Work Standard subscriptions and above.