MessageWatcher helps you archive text messages, voicemails, faxes and call logs.
These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.
The MessageWatcher app will allow your organization to archive text messages, voicemails, call logs and faxes in a non-rewritable format so you can produce records for audits, e-discovery, regulatory examinations and investigations. The intuitive MessageWatcher interface makes it easy to conduct searches, monitor policy violations and manage groups, users, and reporting.
Your messages and call logs can reside in the archive with other content like your email, social media content, web pages and content from other sources like Microsoft Teams, Salesforce and Slack. Policies can be setup to flag employee texts, voicemails or faxes with words or phrases that exist in your policies' lexicons. This helps your deal with possible regulatory violations (SEC, FINRA, HIPAA, etc.), harassment, or digital loss prevention.
When authorized, this app will be granted the following permissions:
Permission | Description |
---|---|
Read Messages | View message store data, including SMS, fax, voicemail, etc. |
Read Accounts | View user account information, e.g. name, business name, and contact info |
Read Call Log | View user call log records |