Enhance HubSpot with embedded communications capabilities and create a more collaborative experience.
With RingCentral for Hubspot, we embed key RingCentral capabilities into your Hubspot CRM account, allowing you to get more work done and communicate directly from Hubspot.
• Call controls: Leverage RingCentral calling capabilities like call controls, inbound and outbound calls without ever navigating away from Hubspot.
• Click-to-call: Easily click to call from right within your browser or your RingCentral chrome extension.
• Instant screen pop: When a call comes in, RingCentral for Hubspot instantly responds; identifying the caller by their corresponding Hubspot record. If no record is available, you’ll get the option to easily add a new record as a contact, company, deal, or ticket.
• Association call logging: You can also log calls with several associations. Be able to log a call under several associations, such as the company, active deals, or tickets.
• Analytics: Make a custom report and view your RingCentral data within Hubspot and get actionable insights with invaluable metrics into individual and team performances
• Work the way you want: There’s no software to download; you can log on and get access to RingCentral for Hubspot from any PC or Mac.
• RingCentral for HubSpot is available for RingCentral MVP™ Essentials, Standard, Premium, and Ultimate editions.
• You must be on a HubSpot Free, Starter, Professional, or Enterprise plan.
• Requires Windows XP or above or Mac OS X 10.8 Mountain Lion or above.
• Supported browsers include Internet Explorer 11 + (Windows 7, 8, 10, or higher), IE Edge 38+ (Windows 7, 8, 10, or higher), Firefox 52+ (Windows, Mac), Chrome 56+ (Windows, Mac), and Safari 11+ (Mac).
When authorized, this app will be granted the following permissions:
Permission | Description |
---|---|
Call Control | Control and manage phone calls in real-time |
Meetings | Create, view, update and delete meetings |
VoIP Calling | Register VoIP-enabled devices, and make and receive VoIP calls |
Read Client Info | View client application provisioning information |
Interoperability | Facilitate inter-app authorization and perform other interoperability functions |
WebSocket | Make API calls via the WebSocket transport |
WebSocket Subscriptions | Manage and subscribe to websocket notifications |
Contacts | View, create, update and delete personal address book contacts |
Read Accounts | View user account information, e.g. name, business name, and contact info |
Problem Reports Management | Manage Client Problem Reports |
Ring Out | Perform two-legged ring out phone calls |
SMS | Send and receive SMS/MMS messages |
Internal Messages | Send, and edit intra-company text messages |
Read Call Log | View user call log records |
Edit Messages | View and update message store data, including SMS, fax, voicemail, etc. |
Edit Presence | View and modify user presence status |
Send Usage Info | Send usage information to enable reporting |