BT Cloud Work for Google Chrome
BT Cloud Work for Google Chrome
by British Telecommunications plc.

Streamline workflows to drive productivity with your Google account to create a powerful business communications hub.

BT Cloud Work app integration for Google Chrome

BT Cloud Phone for Google increases your productivity because you can handle everything without ever leaving Google. Make Cloud Phone calls directly from Gmail™. Expand the capacity of Google Hangouts™ to 1,000 participants. Schedule online meetings and audio conferences, and they'll appear on your Google Calendar. You can even fax files from Google Drive™ and Google Docs™.

Detailed Description:

Key Features

  1. Use with Google Chrome browser on any platform (Windows® or Mac®).
  2. Make calls through the BT Cloud Phone system from your Gmail account.
  3. Click to dial any phone number displayed in Gmail and eliminate misdials.
  4. Listen to your voicemails directly within Gmail.
  5. Combine your Cloud Phone and Google contacts in one easy-to-search screen.
  6. Send or receive internal text messages and see them as conversations.
  7. Schedule BT Cloud Phone Meetings and conference calls directly within Google Calendar.
  8. Invite as many as 1,000 audio participants to any Google Hangout.
  9. View your complete communications history anytime - calls, texts, faxes, and voicemails.


  1. BT Cloud Phone for Google is available to all BT Cloud Phone customers
  2. You must have an active Google account
  3. Windows® XP (or later) or Mac OS® X 10.8 Mountain Lion (or later) operating systems are required
  4. Supported browsers include Chrome™ 30 (or later).
  5. Chrome extension supports Chrome OS

App Scope and Permissions

When authorized, this app will be granted the following permissions:

Read PresenceView user presence status
MeetingsCreate, view, update and delete meetings
VoIP CallingRegister VoIP-enabled devices, and make and receive VoIP calls
Read Client InfoView client application provisioning information
WebSocketMake API calls via the WebSocket transport
Read ContactsView personal address book contacts
WebSocket SubscriptionsManage and subscribe to websocket notifications
Read AccountsView user account information, e.g. name, business name, and contact info
Edit ExtensionsView and update extension information, including name, extension number, phone number, email, etc.
Telephony SessionsControl advanced telephony session features
Problem Reports ManagementManage Client Problem Reports
Ring OutPerform two-legged ring out phone calls
SMSSend and receive SMS/MMS messages
Internal MessagesSend, and edit intra-company text messages
Read Call LogView user call log records
Edit MessagesView and update message store data, including SMS, fax, voicemail, etc.
Edit PresenceView and modify user presence status
Send Usage InfoSend usage information to enable reporting