Enthu.AI app logo
Enthu.AI
by enthu

Automate call quality process, streamline agent monitoringevaluations & improve agent performance with Enthu.AI's speech AI platform.

ALSO AVAILABLE FOR

These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.

Frontier + RingCentral
RingCentral for Symphony
RingCentral mit 1&1 Connected Calls
RingCentral mit ecotel
RingCentral mit Telekom
Unify Office by RingCentral

Help voice teams monitor their BT Cloud Work communications at scale

Enthu.AI helps voice teams across sales, support and success quality monitor their conversations at scale, without the need to add additional human resources or change existing agent workflows.

With its one click integration with BT Cloud Work , Enthu.AI automatically pulls in conversations and automatically analyses them across your custom defined quality parameters.

Your quality teams, supervisors and managers can use Enthu.AI as a single source of customer voice/chat data and derive actionable insights that drive customer experience and revenue.

They can also evaluate agents, execute coaching sessions and generate reports for easy collaboration across all contact centre stakeholders.

App Scope and Permissions

When authorized, this app will be granted the following permissions:

Read AccountsView user account information, e.g. name, business name, and contact info
Read Call LogView user call log records
Read Call RecordingDownload call recording content and media