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ContactPro App for BT Cloud Work
by CCT Deutschland GmbH

Connect your cloud communications platform to a Unified Agent Desktop via ContactPro.

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These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.

Charter Enterprise
Charter SMB
Frontier + RingCentral
RingCentral for Symphony
RingCentral mit 1&1 Connected Calls
RingCentral mit ecotel
RingCentral mit Telekom
Unify Office by RingCentral

ContactPro App for RingCentral app integration for RingCentral

CCT ContactPro® (CP) is the perfect solution for Unified Agent Desktop with Customer Service Automation in an Omni-Channel Contact Center environment. Contact-Pro® empowers agents to efficiently serve customers in today‘s demanding world of Omni-Channel communication. The state-of the-art technology solution helps to leverage existing infrastructure while decreasing contact center costs and increasing customer satisfaction.

The flexible and adoptable desktop in combination with automation, integration capabilities and BT Cloud Work enables efficient services with the best available resources at the right time to deliver an excellent customer experience (CX).