Call Optimizer for BT Cloud Work
Integrate most dental and vet practice management systems to maximize patient communications and engagement.
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Sikka Call Optimizer App Integration for BT Cloud Work
Sikka Call Optimizer is a revolutionary patient engagement app from Sikka Software. Call Optimizer seamlessly integrates with most dental, optometry, veterinary, and audiology practice management systems to maximize patient communications and engagement. By harnessing the power of BT Cloud Work's IP telephony solutions, when your patient calls, you will instantly see details to help you respond quickly, effectively, and timely. Call Optimizer is the only cost-efficient, full-featured patient communications tool your practice will ever need.
Detailed Description:
- For Dentists, Audiologists, Optometrists, and Veterinarians only
- Works with Patient Optimizer by Sikka Software
- When a patient calls the practice, a convenient panel slides directly from within the Practice Optimizer user interface and instantly displays relevant information such as the patient's last call date, accounts receivable, recent appointments, remaining insurance balance, hygiene status, and more.
- Compatible Practice Management Systems: https://www.sikkasoft.com/apps-for-healthcare/list-compatible-practice-management-systems/
Requirements
- Call Optimizer for BT Cloud Work is available to all BT Cloud Work customers
- Compatible with all browsers (Chrome, Safari, Edge)
App Scope and Permissions
When authorized, this app will be granted the following permissions:
| Permission | Description |
|---|---|
| Read Messages | View message store data, including SMS, fax, voicemail, etc. |
| Faxes | View, send and receive faxes |
| Read Presence | View user presence status |
| Read Accounts | View user account information, e.g. name, business name, and contact info |
| Ring Out | Perform two-legged ring out phone calls |
| SMS | Send and receive SMS/MMS messages |
| Internal Messages | Send, and edit intra-company text messages |
| Read Call Log | View user call log records |
| Webhook Subscriptions | Manage and subscribe to webhook notifications |
| Edit Messages | View and update message store data, including SMS, fax, voicemail, etc. |