Built.io Flow makes it easy to integrate hundreds of business apps with BT Cloud Work through powerful workflow automation.
Built.io Flow powers the digital API economy by making it easy to integrate hundreds of business apps with BT Cloud Work through powerful workflow automation. With Built.io Flow, your business users can design BT Cloud Work integrations that align with your existing workflows, and connect to different cloud-enabled and on-premise business applications for marketing, sales, customer service, customer engagement, and back-office automation (Salesforce, Marketo, HubSpot, Outreach.io, Zendesk, ServiceNow, Freshdesk, Intercom.io, etc.) in minutes. Because Built.io supports simple and code-based deployments, IT and integration developers are able to expand on user-designed flows, tackling difficult and custom integrations. Built.io is simply the fastest way to provide complete integration to all of your data.
When authorized, this app will be granted the following permissions:
|Read Contacts||View personal address book contacts|
|Read Messages||View message store data, including SMS, fax, voicemail, etc.|
|Faxes||View, send and receive faxes|
|Read Presence||View user presence status|
|Contacts||View, create, update and delete personal address book contacts|
|Read Accounts||View user account information, e.g. name, business name, and contact info|
|Edit Extensions||View and update extension information, including name, extension number, phone number, email, etc.|
|Ring Out||Perform two-legged ring out phone calls|
|SMS||Send and receive SMS/MMS messages|
|Read Call Log||View user call log records|
|Webhook Subscriptions||Manage and subscribe to webhook notifications|
|Edit Messages||View and update message store data, including SMS, fax, voicemail, etc.|