BT Cloud Work App
by RingCentral
Access an intuitive, unified communication experience to message, video, and place a phone call wherever you are.
HELPFUL LINKS
BT Cloud Workfor PC, Mac, Android, iOS– Message, Video, Phone in one place.
Work from anywhere with the BT Cloud Work app. It’s got everything you need to stay connected: team messaging, video meetings and phone - all in one app.
Message
- Create teams for projects, specific topics, or departments
- Share links and files with no size or storage limits
- Invite guests from outside your organization for free
Video
- Hold or join HD video meetings
- Join audio through your computer or dial in using local and global numbers
- Collaborate in real-time with screen sharing and whiteboards
Phone
- Use one business phone number for calling, SMS, and fax
- Access advanced call options like Call Park, Call Flip, and more
- Route incoming calls efficiently with a multi-level auto attendant
Staying connected has never been easier with Apps that Learn™
Requirements
- Windows 10 or above
- Mac OS X 10.13 High Sierra or above
- Available on iOS and Android
Check your Mac's compatibility
Before downloading the BT Cloud Work app on your Mac computer, please first check which chip it has.
- Open the Apple menu at the top left corner of your screen
- Select About This Mac
- Look for the section titled Processor or Chip
- It will either say Intel or Apple M1
App Scope and Permissions
When authorized, this app will be granted the following permissions:
| Permission | Description |
|---|---|
| Team Messaging Legacy | Manage Team Messaging related data using legacy APIs |
| Edit Meetings Presence | View and modify user meeting presence status |
| Meetings | Create, view, update and delete meetings |
| Read AppGallery | View App Gallery profiles |
| VoIP Calling | Register VoIP-enabled devices, and make and receive VoIP calls |
| Read Client Info | View client application provisioning information |
| Glip | Deprecated: TeamMessaging permission should be used instead |
| Interoperability | Facilitate inter-app authorization and perform other interoperability functions |
| Team Messaging Internal | Manage Team Messaging data using an internal Team Messaging API |
| Glip Legacy | Deprecated: TeamMessagingLegacy permission should be used instead |
| Team Messaging | Post messages, as well as view, edit and delete Team Messaging related data |
| Edit Presence | View and modify user presence status |
| Send Notifications | Send notifications to the current user |
| Edit Accounts | View and update account information, create, update and delete user extensions |
| Faxes | View, send and receive faxes |
| Glip Internal | Manage Glip data using an internal Glip API |
| Edit Call Log | View, update and delete user call log records |
| Install Apps | Manage bot installations |
| Read Call Recording | Download call recording content and media |
| WebSocket | Make API calls via the WebSocket transport |
| Edit Custom Data | View and update application-specific data elements stored as key-value pairs |
| WebSocket Subscriptions | Manage and subscribe to websocket notifications |
| Contacts | View, create, update and delete personal address book contacts |
| Edit Extensions | View and update extension information, including name, extension number, phone number, email, etc. |
| Telephony Sessions | Control advanced telephony session features |
| Ring Out | Perform two-legged ring out phone calls |
| SMS | Send and receive SMS/MMS messages |
| Internal Messages | Send, and edit intra-company text messages |
| Edit Messages | View and update message store data, including SMS, fax, voicemail, etc. |
| Send Usage Info | Send usage information to enable reporting |