BT Cloud Work App
BT Cloud Work App
by RingCentral

Access an intuitive, unified communication experience to message, video, and place a phone call wherever you are.

BT Cloud Workfor PC, Mac, Android, iOS– Message, Video, Phone in one place.

Work from anywhere with the BT Cloud Work app. It’s got everything you need to stay connected: team messaging, video meetings and phone - all in one app.


  1. Create teams for projects, specific topics, or departments
  2. Share links and files with no size or storage limits
  3. Invite guests from outside your organization for free


  1. Hold or join HD video meetings
  2. Join audio through your computer or dial in using local and global numbers
  3. Collaborate in real-time with screen sharing and whiteboards


  1. Use one business phone number for calling, SMS, and fax
  2. Access advanced call options like Call Park, Call Flip, and more
  3. Route incoming calls efficiently with a multi-level auto attendant

Staying connected has never been easier with Apps that Learn™


  1. Windows 10 or above
  2. Mac OS X 10.13 High Sierra or above
  3. Available on iOS and Android

Check your Mac's compatibility

Before downloading the BT Cloud Work app on your Mac computer, please first check which chip it has.

  1. Open the Apple menu at the top left corner of your screen
  2. Select About This Mac
  3. Look for the section titled Processor or Chip
  4. It will either say Intel or Apple M1

App Scope and Permissions

When authorized, this app will be granted the following permissions:

Team Messaging LegacyManage Team Messaging related data using legacy APIs
Edit Meetings PresenceView and modify user meeting presence status
MeetingsCreate, view, update and delete meetings
Read AppGalleryView App Gallery profiles
VoIP CallingRegister VoIP-enabled devices, and make and receive VoIP calls
Read Client InfoView client application provisioning information
GlipDeprecated: TeamMessaging permission should be used instead
InteroperabilityFacilitate inter-app authorization and perform other interoperability functions
Team Messaging InternalManage Team Messaging data using an internal Team Messaging API
Glip LegacyDeprecated: TeamMessagingLegacy permission should be used instead
Team MessagingPost messages, as well as view, edit and delete Team Messaging related data
Edit PresenceView and modify user presence status
Send NotificationsSend notifications to the current user
Edit AccountsView and update account information, create, update and delete user extensions
FaxesView, send and receive faxes
Glip InternalManage Glip data using an internal Glip API
Edit Call LogView, update and delete user call log records
Install AppsManage bot installations
Read Call RecordingDownload call recording content and media
WebSocketMake API calls via the WebSocket transport
Edit Custom DataView and update application-specific data elements stored as key-value pairs
WebSocket SubscriptionsManage and subscribe to websocket notifications
ContactsView, create, update and delete personal address book contacts
Edit ExtensionsView and update extension information, including name, extension number, phone number, email, etc.
Telephony SessionsControl advanced telephony session features
Ring OutPerform two-legged ring out phone calls
SMSSend and receive SMS/MMS messages
Internal MessagesSend, and edit intra-company text messages
Edit MessagesView and update message store data, including SMS, fax, voicemail, etc.
Send Usage InfoSend usage information to enable reporting