FileMaker Connector (RC2FM) seamlessly integrates BT Cloud Work with any FileMaker Pro, Go, and WebDirect custom app.
Easily infuse any FileMaker Pro, Go, and Web Direct custom app with the power of BT Cloud Work. RC2FM Connector enables bolt-on FileMaker Cloud Telephony Integration (CTI), with features like single-click/tap dialing, two-way SMS, two-way digital faxing, call logging, and the ability to download and store voicemails, faxes, and call recordings within FileMaker containers.
RC2FM Connector is a 100% Cloud-native back-end service allowing RingCentral users to manage all call-related activities within FileMaker with great features such as:
Mobility Support
Support for FileMaker Go (13 and up) on any FileMaker supported iOS device with or without a FileMaker Server connection and with or without built-in calling capabilities. Custom FileMaker applications may reside locally on the iOS device or hosted on a remote server.
Automation & Integration
*Requires the BT Cloud Work Desktop app.
Ease of use
Configuration is as easy as importing scripts, tables, and layout objects into any FileMaker custom app. RC2FM Connector provides the connectivity, FileMaker developers customize the UI. Get started right away by using the supplied jump starter template, or completely customize the user interface to achieve the desired look and feel.
Security
RC2FM Connector is deployed on secured AWS instances, and all communication between FileMaker custom apps and RC2FM is also encrypted via SSL.
Performance
Deployed across multiple regions using latency based DNS to provide a responsive and highly available class of service.
Scalability
Hosted on auto-scaling and load-balanced servers designed to handle traffic spikes.