Bridge Call Queue Alert for BT Cloud Work
by Bridge OC
PREMIER PARTNERUsed in conjunction with Bridge Operator Console, Bridge Call Queue Alert sends notification to RC teams when a call queue has waiting calls
ALSO AVAILABLE FOR
These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.
BridgeQueueNotify app integration for BT Cloud Work
Used in conjunction with Bridge Operator Console, Bridge Call Queue Alert sends notification to RC teams when a call queue has waiting calls. Administrators are able to build custom notification rules in the BOC license portal and define call alert thresholds. Each notification has a link to RC service web, allowing call supervisors to add users to the queue to help with the waiting callers.