AI to Automate QA and Provide Speech Analytics for BT Cloud Work
AI to Automate QA and Provide Speech Analytics for BT Cloud Work
by StataPile Inc

AI that automates QA and provides speech analytics for every call

AI to Automate QA and Provide Speech Analytics for BT Cloud Phone

Artificial intelligence for organizations that handle customer service and sales calls, chats, and text messages. Replace manual scoring or keyword spotting with AI that scores every call.

  • Integrate with BT Cloud Work.

  • Analyze every phone call to determine how well agents follow procedures and to monitor the results of calls.

  • Automatically receive feedback/reporting.


Visit https://statapile.com/?utm_source=ringcentral to learn how to get started now.


Original release date: 2015-10-22

Requirements

  • BT Cloud Work for StataPile is available for BT Cloud Work Premium, Enterprise, and Contact Center Customers
  • You must have an active StataPile Account
  • Supported browsers include: ChromeTM 30 (or later), Firefox® 25 (or later), Safari® 6.0.5 (or later), and Internet Explorer® 10 (or later)