Agile CRM for BT Cloud Phone integrates your BT Cloud Phone phone system directly into Agile CRM for call campaigns, voicemail drops & other
Agile CRM for BT Cloud Phone brings integrated cloud business communications and CRM together, for users to manage all their call and SMS related activities inside CRM. Automatically match incoming callers to existing contact records and display them on-screen, automatically save notes logged during or after a call, and even send SMS to your customers and prospects from directly inside of Agile CRM.
► Seamless integration with Agile CRM
Connecting your BT Cloud Phone solution with the CRM applications you use every day allows you to automate the tedious tasks in your workflow for added efficiency and ease of use.
► Streamlined business communications
Agile CRM for BT Cloud Phone reduces the need for agents to switch between multiple devices and applications to access key business functionalities.
► Exceptional customer experiences
Intuitive displays of key customer information allows agents to deliver a highly personalized customer experience with every incoming call. Eliminate misdials and speed up response times with easy access click-to-dial phone numbers from any Agile CRM customer or account.
You must have an Agile CRM account, running the operation system of Windows XP or above, or Mac OS X Mountain Lion or above.
Supported browsers: Chrome 30.0 and above, Firefox 2.5 and above, Safari 6.0.5 and above, or Internet Explorer 11 and above.