With our latest release, we've built RingCentral for Dynamics 365 on the Microsoft Channel Integration Framework, which allows users to use RingCentral across all Dynamics applications.
Getting started is easy! Simply...
1. Hit Get it Now
2. Download the zip file
3. Follow the steps in the Admin guide to get started
Improve your sales pipeline by seamlessly integrating your RingCentral cloud communications and collaboration solution into Microsoft Dynamics 365. Enhancing your CRM experience enables you to automate your sales cycle, improve workforce productivity, increase call efficiency and enhance customer interactions. Call leads and customers from within Dynamics 365, automatically match incoming callers to existing contact records and automatically save notes logged during or after a call.
►Seamless integration with Dynamics 365
Connecting your RingCentral solution with the CRM applications you use every day allows you to automate the tedious tasks in your workflow for added efficiency and ease of use.
►Streamlined business communications
RingCentral for Dynamics 365 reduces the need for agents to switch between multiple devices and applications to access key business functionalities.
►Exceptional customer experiences
Intuitive displays of key customer information allows agents to deliver a highly personalized customer experience with every incoming call. Eliminate misdials and speed up response times with easy access click-to-dial phone numbers from any customer or account.
Follow the steps in the RingCentral for Dynamics Admin Guide.