Automate your communication workflows with 500+ pre-integrated apps on Zapier.
Avaya Cloud Office for Zapier seamlessly integrates business communications with the Zapier's automation solution. Zapier makes it easy to automate tasks between apps, and Avaya Cloud Office’s integration with Zapier makes it easy to create custom workflows triggered by voice, sms, and fax activities on Avaya Cloud Office.
Reduce the number of tasks for your employees so they may be more productive and focus on higher value activities.
When authorized, this app will be granted the following permissions:
|Read Messages||View message store data, including SMS, fax, voicemail, etc.|
|Faxes||View, send and receive faxes|
|Read Presence||View user presence status|
|Meetings||Create, view, update and delete meetings|
|Read Call Recording||Download call recording content and media|
|A2P SMS||View and send high-volume A2P SMS messages|
|Read Client Info||View client application provisioning information|
|Read Contacts||View personal address book contacts|
|Read Accounts||View user account information, e.g. name, business name, and contact info|
|Problem Reports Management||Manage Client Problem Reports|
|Ring Out||Perform two-legged ring out phone calls|
|SMS||Send and receive SMS/MMS messages|
|Read Call Log||View user call log records|
|Webhook Subscriptions||Manage and subscribe to webhook notifications|
|Send Usage Info||Send usage information to enable reporting|