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Yellowfin Connector for Avaya Cloud Office
Yellowfin Connector for Avaya Cloud Office
by Yellowfin

This connector will allow a Yellowfin user to connect to your {{ partner.full_name }}-powered system, all within a single dashboard.

PRODUCTS
ALSO AVAILABLE FOR

These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.

Frontier + RingCentral
RingCentral for Symphony
RingCentral mit 1&1 Connected Calls
RingCentral mit ecotel
RingCentral mit Telekom
Unify Office by RingCentral

Yellowfin Avaya Cloud Office Connector App Integration

The Avaya Cloud Office connector will allow a Yellowfin user to connect to the Avaya Cloud Office system, all within a single dashboard. The reporting offered in this dashboard includes call summaries, queue activity, and user activity. This connector will also allow users to share and distribute reporting details to all members of the team, allowing for maximum data-focused collaboration.

The Yellowfin Avaya Cloud Office app is a plugin bringing Avaya Cloud Office dashboard information into the Yellowfin Business Intelligence platform.

Requirements

  1. Yellowfin 7.2 software required to install the plugin/app
  2. Mobile view available on Android or iOS

App Scope and Permissions

When authorized, this app will be granted the following permissions:

PermissionDescription
Read Call LogView user call log records