Trumpia Connect for Avaya Cloud Office
Send SMS messages to leads through Salesforce and automatically follow up with contacts.
Trumpia Connect App Integration with RingCentral
With Trumpia Connect sales reps can directly send SMS and MMS messages to leads through Salesforce and the Sales Cloud Mobile App using your Avaya Cloud Office number. Easily integrate Trumpia Connect with Salesforce Process Builder and automate how your sales reps follow up with prospects.
Trumpia Connect works directly from the Lead or Contact record so you never have to break your current workflow and send SMS messages quickly.
Lightning-enabled and fully integrated with the Salesforce1™ Mobile App, you can access Trumpia Connect from both your computer and mobile phone.
- 91% of adults have their phone within an arm's reach
- 90% of texts are read within three minutes
- Texting has a 45% response rate
Here’s why Trumpia Connect is the best way to reach your leads:
✔ Two-Way Messaging: Send and receive SMS messages directly within lead and contact records in the Salesforce UI
✔ Automated Workflows: With Salesforce Process Builder, set messages to automatically go out whenever activities occur in Salesforce, such as lead creation and status changes
✔ MMS Messaging: Send your customers and leads helpful images, such as invoices or receipts, directly from Salesforce
✔ Schedule Messages: Send texts at the right time no matter where you are or what you’re doing
✔ Custom Message Templates: Save time and maintain a consistent brand image
✔ Message Inbox: Keep communications organized, threaded, and easily searchable
✔ Auto-Responder: Setup automated responses for when you’re unavailable
✔ Optimized for the Salesforce Lightning Experience
Leave your quotas in the dust and try the most complete SMS app in the marketplace!
- Trumpia Connect is available to all Avaya Cloud Office customers
- Trumpia Connect requires an active Enterprise or Unlimited version of Salesforce™
App Scope and Permissions
When authorized, this app will be granted the following permissions:
|Read Messages||View message store data, including SMS, fax, voicemail, etc.|
|Read Accounts||View user account information, e.g. name, business name, and contact info|
|SMS||Send and receive SMS/MMS messages|
|Webhook Subscriptions||Manage and subscribe to webhook notifications|