Statflo for Avaya Cloud Office

The first integration of Avaya Cloud Office  made specifically for retail front-line staff.  

Allows Statflo users to make, receive and log calls via RingOut or In-App Dialing when staff are working their local leads and time-sensitive campaigns.  Provides audited results and enables your team to log better, more complete call activity.  Provides "intelligent" call disposition tracking, audited call duration times (in seconds), click-to-dial call success categorization and advanced error correction.

Key Benefits

• Increase call efficiency and save time on misdials with click-to-dial
  
• Save time by removing repetitive, manual and time-consuming tasks
  
• Improve reporting accuracy by ensuring all call activity is audited 
  
• Help your team stay on track by streamlining important sales processes

Key Features

• Adaptive, intelligent disposition tracking  (changes based on call outcome)
• Audited call duration times (in seconds) which displays in reporting
• Call someone right from Statflo with simple click-to-call functionality
  
• Supports Avaya Cloud Office RingOut or In-App Dialing
  
• Track the productivity and conversion rates of campaigns managed in Statflo
  

Requirements

• You must have a Statflo account
  
• You must have Avaya Cloud Office Premium or Enterprise subscription for every user
  
• Browsers Supported: Google Chrome, Mozilla Firefox, or Internet Explorer. 
  
• For In-App dialing, Google Chrome must be used (IE does not support WebRTC).