Postcall for Avaya Cloud Office
by Postcall
Measure customer satisfaction with automated surveys sent automatically when phone calls end.
ALSO AVAILABLE FOR
These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.
Postcall app integration for RingCentral
Send customer satisfaction surveys with Postcall, an effective way to measure your team's performance and customers' satisfaction.
- Customizable — CSAT, NPS, or your own questions
- Flexibility — SMS or Email surveys
- Integrations — Hubspot, Salesforce, Zendesk, Gorgias, and more on the way
- Analytics — Overview of your team's performance, broken down by agent and survey
- Affordable — Simple pricing based on surveys you sent
App Scope and Permissions
When authorized, this app will be granted the following permissions:
| Permission | Description |
|---|---|
| Read Accounts | View user account information, e.g. name, business name, and contact info |
| Read Call Log | View user call log records |
| Read Call Recording | Download call recording content and media |
| Webhook Subscriptions | Manage and subscribe to webhook notifications |