Avaya Scheduler Outlook Add-in app logo
Avaya Scheduler Outlook Add-in
by RingCentral Integration Team

The Scheduler Outlook Add-in allows you to schedule video meetings in a single click directly within Outlook.

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Avaya Cloud Office Scheduler for Outlook

What's new?

  1. The Avaya Cloud Office Scheduler now supports VMWare and Citrix VDI environments with Outlook 2016 and 2019.

Key features:

  1. Select meeting settings: Use a personal meeting ID, turn the camera on/off for participants, and more.
  2. Configure security settings: Choose to use end-to-end encryption, require passwords, enable waiting rooms, and more.
  3. Premium numbers in meeting invites: Premium numbers will automatically show in RingCentral video invitations, simplifying joining a meeting for participants

How to use the RingCentral Scheduler:

  1. Click on the Avaya Cloud Office Scheduler icon in an Outlook calendar event and add a meeting URL based on selected preferences
  2. When scheduling, the meeting invite will be created based on your video service set in your Avaya Cloud Office Apps (Settings>Video>Video Service). Changing the Video Service setting in the RingCentral Apps will be reflected in the Scheduler
  3. Once the Outlook Add-in is added to your Outlook account, you will see the add-in in both Outlook desktop apps and the Office 365 version of Outlook.


  1. Available for Avaya Cloud Office subscriptions.
  2. Must have a Microsoft Outlook account.
  3. You must connect your Office 365 account to the Avaya Cloud Office app for calendar sync
  4. Windows: Microsoft 365 subscription, 2019. Outlook version 1910 (build 12130.20272).
  5. Mac: Current UI (connected to a Microsoft 365 subscription). No Outlook client app version is required.
  6. Web browser: Modern Outlook UI when connected to Exchange Online: Microsoft 365 subscription or Outlook.com. No Outlook client app version is required.
  7. Supports on-premise Exchange 2013, 2016, and 2019.
  8. Supports Outlook mobile iOS and Android devices.