Transform Microsoft 365 into an enterprise-grade communication hub.
Avaya Cloud Office for Microsoft 365 brings enterprise grade communication features directly into Outlook and Teams on the web. Click to call, start meetings, access contacts, and manage your calendar all without leaving your Microsoft cloud work environment. Drive productivity and reduce the need to flip through multiple applications with key Avaya Cloud Office features directly at your fingertips.
Microsoft 365 Chrome Extension:
Seamless integration with Microsoft 365
Connecting Avaya Cloud Office with the productivity apps you use every day allow you to automate tedious tasks in your workflow for added efficiency and ease of use.
Streamlined business communications
The Avaya Cloud Office for Microsoft 365 Chrome extension reduces the need for users to turn to other tools while working in their persistent Microsoft applications.
Productive team collaboration
The ability to efficiently schedule and join meetings evolves your team collaboration, keeping projects moving forward in a productive way.
When authorized, this app will be granted the following permissions:
|Edit Accounts||View and update account information, create, update and delete user extensions|
|Faxes||View, send and receive faxes|
|Edit Call Log||View, update and delete user call log records|
|Meetings||Create, view, update and delete meetings|
|VoIP Calling||Register VoIP-enabled devices, and make and receive VoIP calls|
|Read Client Info||View client application provisioning information|
|WebSocket Subscriptions||Manage and subscribe to websocket notifications|
|Contacts||View, create, update and delete personal address book contacts|
|Edit Extensions||View and update extension information, including name, extension number, phone number, email, etc.|
|Telephony Sessions||Control advanced telephony session features|
|Problem Reports Management||Manage Client Problem Reports|
|Ring Out||Perform two-legged ring out phone calls|
|SMS||Send and receive SMS/MMS messages|
|Internal Messages||Send, and edit intra-company text messages|
|Edit Messages||View and update message store data, including SMS, fax, voicemail, etc.|
|Edit Presence||View and modify user presence status|
|Send Usage Info||Send usage information to enable reporting|