Jiminny for Avaya Cloud Office
Jiminny will securely store, transcribe and analyze your phone calls to unlock actionable insights.
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Jiminny app integration for Avaya Cloud Office
The Jiminny for Avaya Cloud Office integration make it effortless to transcribe every call made with Avaya Cloud Office.
Jiminny is a Conversation Intelligence Platform that securely stores, transcribes, and analyzes your important business conversations to coach your team and help them win more business.
Jiminny helps you on-board and coach reps around pipeline, forecast, and revenue.
Accurate Transcription Quality
Our transcription engine works in over 30 languages, and understands your lingo with custom vocabulary.
Rich Search Capabilities
Jiminny lets you search and discover:
- Key topics
- Objections
- Action items
- Questions
- Competitors
- Sentiment
- Pricing
You can even get notified for conversations matching these themes.
CRM Automation
Jiminny connections with over 5 CRM systems, connecting conversations to your deal pipeline and customers.
Original release date: 2021-03-22
Requirements
- No software installation is required.
- Requires authorization by a Avaya Cloud Office user with admin privileges.
- Requires a user account at Jiminny prior to usage.
App Scope and Permissions
When authorized, this app will be granted the following permissions:
| Permission | Description |
|---|---|
| Read Contacts | View personal address book contacts |
| Read Accounts | View user account information, e.g. name, business name, and contact info |
| Read Call Recording | Download call recording content and media |