Enhance HubSpot with an embedded webphone and a more collaborative CRM experience.
These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.
Let Avaya Cloud Office for HubSpot enhance your Hubspot CRM experience by automating workflows, increasing call efficiency and improving the quality of customer interactions via this Chrome Extension.
This integration is an open-source community project found on Github, and is built on top of RingCentral Embeddable, another open-source project supported by the RingCentral community.
Known issues
Workaround: You can redirect calls to the Avaya Cloud Office App or Avaya Cloud Office Phone App. Doing so will retain the call in these apps while navigating the HubSpot site. Once the call ends, the Chrome Extension will allow you to choose an outcome and take notes on the call before the call is automatically logged into HubSpot.
Workaround: Just wait for the messages to gradually disappear.
Workaround: By looking up the contact and adding a dot (.) or dash (-) to the number, you can trigger an immediate sync and the contact record will become available and match. Then you will be able to add your notes and call result (call outcome) to log the call to the contact.
RingCentral Labs is a program that lets RingCentral engineers, platform product managers and other employees share RingCentral apps they've created with the customer community. RingCentral Labs apps are free to use, but are not official products, and should be considered community projects - these apps are not officially tested or documented. For help on any RingCentral Labs app please consult each project's GitHub Issues message boards - RingCentral support is not available for these applications.
Original release date: 2020-04-21
Latest version of Google Chrome
When authorized, this app will be granted the following permissions:
Permission | Description |
---|---|
Read Messages | View message store data, including SMS, fax, voicemail, etc. |
Read Presence | View user presence status |
Meetings | Create, view, update and delete meetings |
VoIP Calling | Register VoIP-enabled devices, and make and receive VoIP calls |
Read Call Recording | Download call recording content and media |
Glip | Deprecated: TeamMessaging permission should be used instead |
Interoperability | Facilitate inter-app authorization and perform other interoperability functions |
Read Contacts | View personal address book contacts |
Read Accounts | View user account information, e.g. name, business name, and contact info |
Telephony Sessions | Control advanced telephony session features |
Ring Out | Perform two-legged ring out phone calls |
SMS | Send and receive SMS/MMS messages |
Team Messaging | Post messages, as well as view, edit and delete Team Messaging related data |
Internal Messages | Send, and edit intra-company text messages |
Read Call Log | View user call log records |
Edit Messages | View and update message store data, including SMS, fax, voicemail, etc. |
Edit Presence | View and modify user presence status |