Hansen Call Reports
State of the art call, easy to use, call accounting software with advanced reporting tools.
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Hansen call reports and recordings for Avaya Cloud Office
Hansen Software Corporation is a leading provider of call recording and call accounting products. Hansen Call Reports is a state-of-the-art, easy-to-use, call accounting software that will improve your business’ productivity, save you time and increase revenue. Hansen Call Recording presents the unique opportunity to enjoy all of the functionality of call recording without sacrificing the efficiency and reporting capabilities of a state-of-the-art call accounting system.
CDR is offboarded from the PBX, allowing for long-term storage (archival). Archived data can be searched, filtered, etc. to easily locate calls based on call details (e.g. called party number, date/time, etc.).
Features & Benefits
- Many reports
- Export reports to CSV, PDF, etc
- Scheduling reports for delivery
- Alerts sent for specific triggers
- Easily Accessible in-depth reporting on Call Metrics
- No Hardware required
- Customizable Live Dashboard
- Customizable Call Alerts
- Automated Reporting
- Indefinite retention of Call Data
- Hosted and On-Premise deployment options
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