Hansen Call Recording
State of the art call, easy to use, call recording software with advanced reporting tools and extended recording storage.
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Cash app integration for RingCentral
Hansen Software Corporation is a leading provider of call recording and call accounting products. Hansen Call Recording presents the unique opportunity to enjoy all of the functionality of call recording without sacrificing the efficiency and reporting capabilities of a state-of-the-art call accounting system. Hansen Call Reports is a state-of-the-art, easy-to-use, call accounting software that will improve your business’ productivity, save you time and increase revenue.
CDR and call recordings are offboarded from the PBX, allowing for long-term storage (archival). Archived data can be searched, filtered, etc. to easily locate call recordings based on call details (e.g. called party number, date/time, etc.).
Hansen Call Recording offers more than 90 rolling days of recording retention. Packages are available for retaining call accounting data and audio recordings indefinitely.
Features & Benefits
- Many reports
- Export reports to CSV, PDF, etc
- Scheduling reports for delivery
- Alerts sent for specific triggers
- Call Recording Archival from any Avaya Cloud Office PBX
- Searching of archived call recordings Easily Accessible in-depth reporting on Call Metrics
- No Hardware required
- Customizable Live Dashboard
- Customizable Call Alerts
- Automated Reporting
- Indefinite retention of Call Data
- Hosted and On-Premise deployment options
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