Flowyte Smart Call flow

Flowyte’s Visual Call Router transforms how businesses manage incoming calls on Avaya Cloud Office.

Our intuitive visual interface eliminates complexity, allowing you to create sophisticated routing rules in just a few clicks — no technical expertise required.

Key Features

🔹 Intuitive Visual Call Routing

1. Route calls based on caller ID using a simple, table-based interface
2. Set default rules for unmatched caller IDs
3. Visualize your entire call flow at a glance
4. Make changes in seconds that used to take hours

🔹 Geographic Routing with Interactive US Map(Premium)

1. Select states on an interactive map to create geographic regions
2. Assign specific extensions or numbers to each region
3. Route calls by caller location
4. Customize for local business hours or regional teams

🔹 Powerful Data Management

1. Import routing rules via CSV
2. Export configurations for backup or analysis
3. Perform efficient bulk edits
4. Maintain consistency across multiple extensions

🔹 Seamless Avaya Cloud Office Integration

1. Direct access to RingCentral extensions
2. No disruption to current call handling
3. Secure OAuth login
4. Compatible with all Avaya Cloud Office plans

Business Benefits

✅ Save Time & Reduce Errors

1. Create or edit routing rules in seconds
2. Spot potential issues with visual flow
3. Reduce misdirected calls
4. Empower non-technical users to make updates

✅ Enhance Customer Experience

1. Route calls to the right person the first time
2. Lower wait times and transfers
3. Support regional nuances for a personalized experience

✅ Improve Operational Efficiency

1. Adapt quickly to changing business needs
2. Manage seasonal routing or staffing changes
3. Maintain visibility and control

How It Works

1. Connect – Authorize Flowyte via secure OAuth
2. Configure – Select extensions & set up visual routing rules
3. Activate – Enable rules instantly with a toggle
4. Monitor – View and adjust active rules at any time

Use Cases

1. Multi-Location Businesses – Route calls by area code or region
2. Sales Teams – Direct leads based on territory or rep ownership
3. Support Orgs – Route by service level, product line, or tier
4. Professional Services – Connect clients directly to their account manager

Pricing Plans

Free Plan

1. 100 forwarded calls per month
2. Basic caller ID routing
3. CSV import/export

Standard Plan – $49.99/month

1. 1,000 forwarded calls per month
2. Advanced routing rules
3. CSV import/export
4. Unlimited extensions

Premium Plan – $129.99/month

1. 200,000 forwarded calls per month
2. US map-based geographic routing
3. All Standard features included
4. Future database integration

Getting Started

1. Sign up for a free Flowyte account
2. Connect your Avaya Cloud Office account
3. Add extensions
4. Create routing rules
5. Activate and route calls instantly

Experience the power of visual call routing with Flowyte — built exclusively for Avaya Cloud Office.

Questions? Contact us at [email protected]