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Avaya Cloud Office for Firefox
by RingCentral

Seamlessly integrate cloud communications into your Firefox browser to create a powerful business communications hub.

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These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.

Charter Enterprise
Charter SMB
Frontier + RingCentral
RingCentral for Symphony
RingCentral mit 1&1 Connected Calls
RingCentral mit ecotel
RingCentral mit Telekom
Unify Office by RingCentral

Integrate Avaya Cloud Office directly into Firefox for quick access

What's New?

  1. Use the RingCentral App as a calling endpoint.

Seamlessly integrate your Avaya Cloud Office communications and collaboration solution with Firefox to create a powerful business communications hub. The Avaya Cloud Office for Firefox extension makes it easy for your teams to access key Avaya features without leaving the Firefox browser, simplifying workflow and increasing productivity.


Integrated Calendar:

  1. Schedule and join Avaya Cloud Office Video meetings and audio conference calls via Google Calendar

Firefox browser softphone:

  1. Access the persistent Avaya Cloud Office softphone tab from any Web page
  2. View your communications history and easily call or SMS and view contact cards directly from call history
  3. Active call control features (multi-party call, transfer, record, flip, etc.)
  4. Coordinate your active inbound, outbound, and on-hold calls simultaneously in a single list view.
  5. Enter the message hub to view a complete list of voicemails, faxes, and texts in one view. Seamlessly compose SMS messages, view and download a fax file, and play, download, and flag voicemails.
  6. Receive inbound call notifications on the Firefox badge
  7. Combine your Avaya Cloud Office, Google, and personal contacts in one easy-to-search screen and view your recent activities with a specific contact within contact details.
  8. Manage inbound call handling settings
  9. Change your presence status
  10. View the presence status of all your contacts


► Seamless integration with Firefox

Connecting Avaya Cloud Office with the web browser you use every day allows you to automate tedious tasks in your workflow for added efficiency and ease of use.

► Streamlined business communications

The Avaya Cloud Office for Firefox extension reduces the need for users to turn to other tools while working in the Firefox browser.

► Productive team collaboration

The ability to efficiently schedule and join conferences evolves your team collaboration, keeping projects moving forward in a productive way.


  1. Available to all Avaya Cloud Office editions
  2. Avaya Cloud Office for Firefox is compatible with Avaya Cloud Office Video and Avaya Cloud Office Meetings

Last updated: 10/21/20