Communication platform tailored for the automotive repair shops.
Digital Concierge allows companies to communicate with their customers through the entire vehicle service experience. This includes sending digital inspections, receiving approval, providing status updates, and follow-up communication. The Avaya Cloud Office integration allows you to communicate using the phone number your customers are already familiar with.
When authorized, this app will be granted the following permissions:
|Read Messages||View message store data, including SMS, fax, voicemail, etc.|
|Read Accounts||View user account information, e.g. name, business name, and contact info|
|SMS||Send and receive SMS/MMS messages|
|Webhook Subscriptions||Manage and subscribe to webhook notifications|