Enhance customer experience and boost your contact center productivity with Creatio.
Avaya Cloud Office connector for CRM Creatio will allow you to effectively communicate with clients and colleagues and keep all communication history logged in one place.
Avaya Cloud Office Premium, Enterprise, and Contact Center Customers
When authorized, this app will be granted the following permissions:
|Read Accounts||View user account information, e.g. name, business name, and contact info|
|VoIP Calling||Register VoIP-enabled devices, and make and receive VoIP calls|
|Read Call Log||View user call log records|