Real-Time 9-1-1 & Emergency Notifications - Including Lock-down and custom alerting.
GenAlert turns your phone system into a powerful distress awareness system. GenAlert is our real-time emergency reporting and awareness package that detects when a 911 is initiated and immediately notifies you by alarm, GLIP & IM, SMS text, email and even directly via security staff phones.
Now you can rest knowing your staff are protected in the event of an emergency!
Implementing a dedicated, on-site emergency notification solution is the most cost effective way to dramatically lower both on-site and EMS response time while adding extra security for your staff. Not only are you alerted of staff in distress, but you can attach additional important information to Alerts such as employee names, phones, health conditions, special medications, etc. When rapidly notified, your staff can attend to an emergency almost immediately, and can be ready to lead help in the right direction when it arrives. This level of response has already become legal requirement in many jurisdictions. More will follow in the coming years.
True, real-time, on-site alerting for 9-1-1 / other emergencies
Dramatically improves response times by sending medical alerts to your organisation's first responders
Location information is retrieved and sent with alerts automatically, Medical Details and Emergency Contact information can also be included with the Alerts
Automatically records all emergency calls and emails recordings post-call to specified recipients
Connects security staff phone(s) to listen to the call audio automatically, giving your staff the ultimate situational awareness and greatly improving the quality of emergency response
Can be used to initiate site-wide (or other) lock downs
Can centrally monitor and dispatch alerts for multiple sites or business accounts
Fully customizable alerting options (email, SMS, pop-ups, audible / visual alarms, custom formats, etc.)
Can be activated on other digits used in non-North American countries, or custom phone numbers
Includes the ability to alert staff of non 9-1-1 related emergencies
Historical data is kept for future review / analysis
Provides affordable additional staff safety & protection for both small and large businesses
Doesn't interfere with, or insert itself into the actual 911 call path in any way
Plus much, much more...
Avaya Cloud Office