Integrate artificially-intelligent chat into your Avaya Cloud Office SMS/MMS communications to improve customer experience and drive sales.
- Communicate with customers via website chat and/or Avaya Cloud Office text messaging.
- Leverage artificial intelligence to answer customer inquiries, open accounts, scheduling service appointments, and more.
- Integrate your internal company systems to take action on conversations in real-time or send them to a queue for future use.
- Customize pre-designed AI templates for your purposes.
- Transfer AI chats to human agents.
- Maintain a central repository of all redacted textual conversations for easy company-wide access.
- Install with two clicks of a button.
- Free to try
- Visit our website to try our demos!