Operationalize CCM and RPM programs with ChronicCareIQ - a comprehensive Care Management platform
ChronicCareIQ for Avaya Cloud Office
ChronicCareIQ is a comprehensive, award-winning technology that enables doctors, hospitals, and health systems to provide high-performing care management services for their patients without excessive costs or third-party call centers. Independently documented outcomes of 29% reduction in hospitalizations, 87% patient retention at one year with a 91% patient satisfaction.
There are now more than twenty Care Management related codes covered by Medicare, Medicare Advantage, and Commercial Payers. Care management reimbursements are based on the time staff spend on non-face-to-face care activities for patients with chronic diseases. On average, practice staff spends 80 hours per doctor per month on phone calls dedicated to patient care. Phone conversations with patients, their caregivers, their pharmacies, and other care providers count towards CCM and RPM reimbursements when documented properly.
Benefits of ChronicCareIQ and Avaya Cloud Office:
Original release date: 2021-01-23
ChronicCareIQ is available to all Avaya Cloud Office customers
Compatible with all modern browsers (Chrome, Safari & Edge)
Must have a ChronicCareIQ License.
When authorized, this app will be granted the following permissions:
|Call Control||Control and manage phone calls in real-time|
|Read Accounts||View user account information, e.g. name, business name, and contact info|
|Ring Out||Perform two-legged ring out phone calls|
|Read Call Log||View user call log records|
|Webhook Subscriptions||Manage and subscribe to webhook notifications|