Bitrix24 CRM app logo
Bitrix24 CRM for Avaya Cloud Office
by Bitrix, Inc.

Today you can place and receive calls using your cloud telephony account directly from Bitrix24.

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These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.

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Unify Office by RingCentral

Bitrix24 CRM App Integration for RingCentral

Today you can receive incoming and make outbound calls using your Avaya Cloud Office telephony account directly from Bitrix24: #1 free collaboration platform with CRM, Tasks, Projects, Documents, Messaging and much more.

Install this application to integrate Avaya Cloud Office telephony with Bitrix24. All calls made from and received inside your Bitrix24 account will be routed via Avaya Cloud Office.

Requirements

  1. The integration feature is available for Premium or Enterprise Avaya Cloud Office plans.
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App Scope and Permissions

When authorized, this app will be granted the following permissions:

Read PresenceView user presence status
Read AccountsView user account information, e.g. name, business name, and contact info
Ring OutPerform two-legged ring out phone calls
Read Call LogView user call log records
Read Call RecordingDownload call recording content and media
Webhook SubscriptionsManage and subscribe to webhook notifications