Bitrix24 CRM for Avaya Cloud Office
by Bitrix, Inc.
Today you can place and receive calls using your cloud telephony account directly from Bitrix24.
ALSO AVAILABLE FOR
These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.
Bitrix24 CRM App Integration for RingCentral
Today you can receive incoming and make outbound calls using your Avaya Cloud Office telephony account directly from Bitrix24: #1 free collaboration platform with CRM, Tasks, Projects, Documents, Messaging and much more.
Install this application to integrate Avaya Cloud Office telephony with Bitrix24. All calls made from and received inside your Bitrix24 account will be routed via Avaya Cloud Office.
Requirements
- The integration feature is available for Premium or Enterprise Avaya Cloud Office plans.
App Scope and Permissions
When authorized, this app will be granted the following permissions:
| Permission | Description |
|---|---|
| Read Presence | View user presence status |
| Read Accounts | View user account information, e.g. name, business name, and contact info |
| Ring Out | Perform two-legged ring out phone calls |
| Read Call Log | View user call log records |
| Read Call Recording | Download call recording content and media |
| Webhook Subscriptions | Manage and subscribe to webhook notifications |