Avaya Cloud Office for Microsoft Teams

Avaya Cloud Office for Microsoft Teams brings robust, enterprise-grade communications and collaboration capabilities to the Teams app whether you're using Teams on the web or the Teams desktop app. With the Microsoft Office 365 integration installed, users can make calls, send SMS', and initiate meetings in Teams. With the Microsoft Teams native bot, users can make outbound calls, schedule meetings, and start meetings without leaving Teams.

Features:

Avaya Cloud Office for Office 365 with Microsoft Teams:

• Set Avaya Cloud Office as the default for all communications (calls, SMS messages, meetings.)
• Easily initiate calls out of Microsoft Teams using Avaya Cloud Office from within a chat on desktop or web or via the Chrome extension.
• Make and receive calls, send and receive business SMS, and post meeting details directly from Microsoft Teams from the web interface.

Avaya Cloud Office for Microsoft Teams Native Bot:

Utilize the Avaya Cloud Office native bot to seamlessly:

• Make an outbound call
• Start a  meeting
• Schedule a meeting with an auto-generated or customized password

@ mention RingCentral in a Teams conversation to bring up bot commands including:

• Call: Start a conference call
• Meet: Start a video meeting
• Help: Shows all bot commands