Avaya Cloud Office for Microsoft Teams

Avaya Cloud Office for Microsoft Teams brings robust, enterprise-grade communications and collaboration capabilities to the Microsoft Teams app. With Avaya Cloud Office features right at your fingertips, users can make outbound calls and schedule, start, or join meetings with the Avaya Cloud Office phone app. With a single command, Avaya Cloud Office posts meeting and call details in your Teams conversations. One-click is all it takes for users to launch an audio meeting or video conference.

Features

• Make an outbound call
• Start a meeting
• Schedule a meeting with an auto-generated or customized password
• Join meetings through in-chat meeting cards and access global dial-in numbers if desired.

@ mention RingCentral in a Teams conversation to bring up bot commands including:

• Call: Start a conference or direct call
• Meet: Start a meeting
• Help: Brings back the Avaya Cloud Office Bot menu

Using Microsoft Teams on the web? Check out Avaya Cloud Office for Microsoft 365, which enables you to leverage additional Avaya Cloud Office functionalities such as SMS, fax, and more.

Resources

Admin Guide

User Guide

Data sheet

System Requirements

• Supports Teams desktop and web apps.
• Requires installed Avaya Cloud Office Phone app on machine
• Available for Avaya Cloud Office Standard subscriptions and above.
• Updated 3/9/21