Avaya Cloud Office for Google
Avaya Cloud Office for Google
by RingCentral

Avaya Cloud Office for Google seamlessly integrates ACO with your Google account to create a powerful business communication hub

Avaya Cloud Office for Google

What's new?

We've updated our contacts feature so that enterprise companies with more than 20k contacts in their Google Directory can have a better user experience when searching for contacts and making calls.

Seamlessly integrate your Avaya Cloud Office communications and collaboration solution with Google Cloud to create a powerful business communications hub. The Avaya Cloud Office for Google Chrome extension makes it easy for your teams to access key Avaya Cloud Office features without leaving their Google applications, simplifying workflow and increasing productivity. 


Calendar: Schedule and join Avaya Cloud Office Meetings and audio conference calls
Chrome browser softphone:

  • Access the persistent Avaya Cloud Office softphone tab from any Web page

  • View your complete communications history (voicemails, faxes, and messages)

  • Manage inbound call handling settings

  • Active call control features (multi-way call, transfer, record, flip, etc.)

  • Receive inbound call notifications on the Avaya Cloud Office badge

  • Combine your Avaya Cloud Office and Google contacts in one easy-to-search screen

  • Click-to-dial or click-to-SMS phone numbers within G Suite application

  • Set a location where the proper authorities can be directed in the case of an emergency

  • Change your presence status

  • View the presence status of all your contacts


► Seamless integration with Google Chrome

Connecting Avaya Cloud Office with the web browser you use every day allows you to automate tedious tasks in your workflow for added efficiency and ease of use.

► Streamlined business communications

The Avaya Cloud Office for Google Chrome extension reduces the need for users to turn to other tools while working in their persistent Google applications.

► Productive team collaboration

The ability to efficiently schedule and join conferences evolves your team collaboration, keeping projects moving forward in a productive way.

  • Avaya Cloud Office for Google is available to all Avaya Cloud Office Office® customers
  • Avaya Cloud Office for Google is available as a Chrome extension
  • You must have an active Google account
  • Windows® 7 & above or Mac OS® X 10.8 Mountain Lion (or later),  operating systems are required
  • Supported browsers include Chrome™ 69 (or later).
  • Chrome extension supports Chrome OS.
  • Updated 12/10/20