Avaya Cloud Office for Google Workspace

What's new?

We've updated the Avaya Cloud Office Google Workspace Add-on with new features that help keep your video meetings secure. Global dial-in numbers and waiting rooms are now here!

The Avaya Cloud Office for Google Workspace Add-on makes communicating with email and calendar easier. Quickly access Avaya Cloud Office directly from the Add-ons bar to seamlessly call, text, view communications history, and schedule meetings. Streamline business communications and increase productivity across all functions with Avaya Cloud Office and Google integrated.

Key Features:

Gmail:

1. Users can transform their Gmail application, accessing and messaging contacts within the context of any email conversation--on any device.
2. Surface contextual information within Gmail message threads
3. Make outbound calls and send SMS messages directly from email conversations
4. View recent call history
5. Start a new email conversation from within a contact card
6. View presence of Avaya Cloud Office contacts

Calendar:

1. Schedule a meeting from the Google Workspace Add-on sidebar
2. Configure an Avaya Cloud Office meeting settings: use a personal meeting ID, require a meeting password, enable waiting rooms and more
3. Join a meeting from within Google Calendar

Benefits:

► Seamless integration with Gmail

Work smarter within Gmail threads, access important information, and gain insight on current and new contacts faster.

► Productive team collaboration

The ability to view the presence status of your contacts in Gmail evolves your team communication streams, keeping projects moving forward in a productive way.

► Streamlined business communications

Work more efficiently without flipping through multiple applications to access key business functionalities.

Resources:

View the data sheet

Original release date: 2020-03-21

Requirements

1. Avaya Cloud Office Google Workspace Add-On is available to all Avaya Cloud Office® customers.
2. Must have a Gmail or Google Calendar account
3. Updated 3/3/21

Support

platformsupport@ringcentral.com