Call leads and customers in one click inside amoCRM.
With amoCRM for Avaya Cloud Office, you can make/receive calls, replay conversations with clients and make notes about your conversations — all inside your CRM. Using Avaya Cloud Office is as easy as clicking on the phone number of your client. No complicated procedures or installation required. It comes ready to use and it pairs great with our Avaya Cloud Office SMS text messaging integration.
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When authorized, this app will be granted the following permissions:
|Contacts||View, create, update and delete personal address book contacts|
|Read Accounts||View user account information, e.g. name, business name, and contact info|
|Ring Out||Perform two-legged ring out phone calls|
|VoIP Calling||Register VoIP-enabled devices, and make and receive VoIP calls|
|Read Call Log||View user call log records|
|Read Call Recording||Download call recording content and media|
|Webhook Subscriptions||Manage and subscribe to webhook notifications|