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Avaya Cloud Office App for Citrix
Avaya Cloud Office App for Citrix
by RingCentral Integration Team

Optimize the telephony delivery for your Avaya Cloud Office App in Citrix.

Avaya Cloud Office Integration with Citrix

In a typical VDI environment, Avaya Cloud acts as any other application running in a virtual host environment. However, telephony media streams must make several extra network hops to reach the Avaya Cloud service. If the network infrastructure is inadequate or unstable users may experience degradation in audio quality due to these extra hops.


With the Avaya Cloud Office App for Citrix, we work to establish a direct media channel from your remote device where Citrix is installed to the Avaya Cloud data center. This allows us to minimize the number of network hops and optimize the delivery of audio between callers.


Features:

  1. Use one business phone number for calling, SMS, and fax
  2. Staying connected has never been easier with Apps that Learn™
  3. Route incoming calls efficiently with a multi-level auto attendant
  4. Access advanced call options like Call Park, Call Flip, and more


Requirements

  1. Must have the Citrix Workspace Installed
  2. Must have the Avaya Cloud Office app (web or desktop)
  3. Available for Windows and Mac OS