Avaya Cloud Office
Avaya Cloud Office
by Avaya Cloud Office

The Avaya Cloud Office app provides an intuitive, unified experience that lets you message, call, and meet wherever you are.

Avaya Cloud Office

Avaya Cloud Office App for PC, Mac, Android, iOS – Message, Call, Meet in one place.

Work from anywhere with the Avaya Cloud Office app. It’s got everything you need to stay connected: team messaging, video meetings and phone - all in one app.


Create teams for projects, specific topics, or departments.

Share links and files with no size or storage limits

Invite guests from outside your organization for free.


Use one business phone number for calling, SMS (US/CA only), and fax.

Access advanced call options like Call Park, Call Flip, and more.

Route incoming calls efficiently with a multi-level auto attendant.


Hold or join HD video meetings.

Join audio through your computer or dial in using local and global numbers.

Collaborate in real-time with screen sharing and whiteboards.

Staying connected has never been easier with Apps that Learn™

Original release date: 2020-09-07


  • Windows 7 or above
  • Mac OS X 10.13 High Sierra or above
  • Available on iOS and Android


App Scope and Permissions

When authorized, this app will be granted the following permissions:

Team Messaging LegacyManage Team Messaging related data using legacy APIs
Edit Meetings PresenceView and modify user meeting presence status
MeetingsCreate, view, update and delete meetings
Read AppGalleryView App Gallery profiles
VoIP CallingRegister VoIP-enabled devices, and make and receive VoIP calls
Read Client InfoView client application provisioning information
GlipDeprecated: TeamMessaging permission should be used instead
InteroperabilityFacilitate inter-app authorization and perform other interoperability functions
Team Messaging InternalManage Team Messaging data using an internal Team Messaging API
Glip LegacyDeprecated: TeamMessagingLegacy permission should be used instead
Team MessagingPost messages, as well as view, edit and delete Team Messaging related data
Edit PresenceView and modify user presence status
Send NotificationsSend notifications to the current user
Edit AccountsView and update account information, create, update and delete user extensions
FaxesView, send and receive faxes
Glip InternalManage Glip data using an internal Glip API
Edit Call LogView, update and delete user call log records
AIAnalyze audio and text. Also supports view and update analysis info including speaker samples.
Install AppsManage bot installations
Read Call RecordingDownload call recording content and media
WebSocketMake API calls via the WebSocket transport
Edit Custom DataView and update application-specific data elements stored as key-value pairs
WebSocket SubscriptionsManage and subscribe to websocket notifications
ContactsView, create, update and delete personal address book contacts
Edit ExtensionsView and update extension information, including name, extension number, phone number, email, etc.
Telephony SessionsControl advanced telephony session features
Ring OutPerform two-legged ring out phone calls
SMSSend and receive SMS/MMS messages
Internal MessagesSend, and edit intra-company text messages
Edit MessagesView and update message store data, including SMS, fax, voicemail, etc.
Send Usage InfoSend usage information to enable reporting