Bring your phone system into AgencyZoom

Smarter Communication, AI Insights, and Seamless CRM Connectivity

Bring RingCentral directly into AgencyZoom to create a faster, more connected communication experience for your team. Make calls, recognize contacts instantly, automatically log conversations, and leverage AI-generated transcripts and summaries—all from one unified workflow.

If you're wondering how it all works in action, we’ve put together a quick walkthrough:

Real-Time Contact Visibility

Know who’s calling before you answer. As inbound and outbound calls happen, AgencyZoom instantly displays relevant contact information through RingCentral-powered screen pop-ups, helping your team respond with full context every time.

AI Transcripts and Conversation Summaries

RingCentral AI automatically generates call transcripts and concise conversation summaries after every interaction. Quickly review discussions, action items, and follow-ups without relying on manual notes.

Fully Synced Communication Logs

Every call, voicemail, transcript, and communication activity is automatically synced back into AgencyZoom. Your team always has access to a complete and up-to-date communication history.

Click-to-Call for Faster Follow-Up

Initiate calls with a single click anywhere a phone number appears inside AgencyZoom. Eliminate manual dialing and help your team follow up with leads and customers faster than ever.

Long-Term Cloud Storage Integration

Extend recording and conversation retention beyond RingCentral’s standard 90-day storage period with integrated cloud archiving support for AWS S3 and Google Cloud Storage.

Always-On Connectivity

With the RingCentral App Connect extension, your team can continue placing and receiving calls even when AgencyZoom is closed. Stay connected from anywhere without interrupting your workflow.

Effortless Communication History

Calls, voicemails, AI summaries, and transcripts automatically sync to the correct contact records, reducing admin work and giving teams a complete timeline of every customer interaction.

Cross-Platform Compatibility

Whether your team uses Windows® or Mac®, the integration works seamlessly through Google Chrome, delivering the same reliable experience across devices.